Thank you for choosing to be part of our community at The
MedFa® (“Company“, “we“, “us“, “our“). We are committed to protecting your
personal information and your right to privacy. If you have any questions or
concerns about this privacy notice, or our practices with regards to your
personal information, please contact us at hello@themedfa.com.

 

When you visit our website https://themedfa.com (the
“Website“), and more generally, use any of our services (the “Services“, which
include the Website), we appreciate that you are trusting us with your personal
information. We take your privacy very seriously. In this privacy notice, we
seek to explain to you in the clearest way possible what information we
collect, how we use it and what rights you have in relation to it. We hope you
take some time to read through it carefully, as it is important. If there are
any terms in this privacy notice that you do not agree with, please discontinue
use of our Services immediately.

 

 

This privacy notice applies to all information collected
through our Services (which, as described above, includes our Website), as well
as, any related services, sales, marketing or events.

 

Please read this privacy notice carefully as it will help
you understand what we do with the information that we collect.

 

TABLE OF CONTENTS

 

WHAT INFORMATION DO WE COLLECT?

HOW DO WE USE YOUR INFORMATION?

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

WHO WILL YOUR INFORMATION BE SHARED WITH?

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

DO WE USE GOOGLE MAPS PLATFORM APIS?

HOW LONG DO WE KEEP YOUR INFORMATION?

HOW DO WE KEEP YOUR INFORMATION SAFE?

DO WE COLLECT INFORMATION FROM MINORS?

WHAT ARE YOUR PRIVACY RIGHTS?

CONTROLS FOR DO-NOT-TRACK FEATURES

WHAT TYPES OF INFORMATION DO WE COLLECT?

DO WE MAKE UPDATES TO THIS NOTICE?

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

 

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide
to us.

We collect personal information that you voluntarily provide
to us when you register on the Website, express an interest in obtaining
information about us or our products and Services, when you participate in
activities on the Website or otherwise when you contact us.

 

The personal information that we collect depends on the
context of your interactions with us and the Website, the choices you make and
the products and features you use. The personal information we collect may
include the following:

 

Personal Information Provided by You. We collect names;
phone numbers; email addresses; mailing addresses; usernames; passwords;
billing addresses; debit/credit card numbers; and other similar information.

 

Payment Data. We may collect data necessary to process your
payment if you make purchases, such as your payment instrument number (such as
a credit card number), and the security code associated with your payment
instrument. All payment data is stored by Razorpay and Stripe. You may find
their privacy notice link(s) here: https://razorpay.com/privacy/ and
https://stripe.com/en-in/privacy.

 

All personal information that you provide to us must be
true, complete and accurate, and you must notify us of any changes to such
personal information.

 

Information automatically collected

 

In Short: Some information — such as your Internet Protocol
(IP) address and/or browser and device characteristics — is collected
automatically when you visit our Website.

 

We automatically collect certain information when you visit,
use or navigate the Website. This information does not reveal your specific
identity (like your name or contact information) but may include device and
usage information, such as your IP address, browser and device characteristics,
operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Website and other
technical information. This information is primarily needed to maintain the
security and operation of our Website, and for our internal analytics and
reporting purposes.

 

Like many businesses, we also collect information through
cookies and similar technologies.

 

The information we collect includes:

 

Log and Usage Data. Log and usage data is service-related,
diagnostic, usage and performance information our servers automatically collect
when you access or use our Website and which we record in log files. Depending
on how you interact with us, this log data may include your IP address, device
information, browser type and settings and information about your activity in
the Website (such as the date/time stamps associated with your usage, pages and
files viewed, searches and other actions you take such as which features you
use), device event information (such as system activity, error reports (sometimes
called ‘crash dumps’) and hardware settings).

Device Data. We collect device data such as information
about your computer, phone, tablet or other device you use to access the
Website. Depending on the device used, this device data may include information
such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model Internet service
provider and/or mobile carrier, operating system and system configuration
information.

Location Data. We collect location data such as information
about your device’s location, which can be either precise or imprecise. How
much information we collect depends on the type and settings of the device you
use to access the Website. For example, we may use GPS and other technologies
to collect geolocation data that tells us your current location (based on your
IP address). You can opt out of allowing us to collect this information either
by refusing access to the information or by disabling your Location setting on
your device. Note however, if you choose to opt out, you may not be able to use
certain aspects of the Services.

2. HOW DO WE USE YOUR INFORMATION?

 

In Short:  We process
your information for purposes based on legitimate business interests, the
fulfillment of our contract with you, compliance with our legal obligations,
and/or your consent.

 

We use personal information collected via our Website for a
variety of business purposes described below. We process your personal
information for these purposes in reliance on our legitimate business
interests, in order to enter into or perform a contract with you, with your
consent, and/or for compliance with our legal obligations. We indicate the
specific processing grounds we rely on next to each purpose listed below.

 

We use the information we collect or receive:

 

To facilitate account creation and logon process. If you
choose to link your account with us to a third-party account (such as your
Google or Facebook account), we use the information you allowed us to collect
from those third parties to facilitate account creation and logon process for
the performance of the contract.

To post testimonials. We post testimonials on our Website
that may contain personal information. Prior to posting a testimonial, we will
obtain your consent to use your name and the content of the testimonial. If you
wish to update, or delete your testimonial, please contact us at hello@themedfa.com and be sure to include your name, testimonial location, and
contact information.

Request feedback. We may use your information to request
feedback and to contact you about your use of our Website.

To enable user-to-user communications. We may use your
information in order to enable user-to-user communications with each user’s
consent.

To manage user accounts. We may use your information for the
purposes of managing our account and keeping it in working order.

To send administrative information to you. We may use your
personal information to send you product, service and new feature information
and/or information about changes to our terms, conditions, and policies.

To protect our Services. We may use your information as part
of our efforts to keep our Website safe and secure (for example, for fraud
monitoring and prevention).

To enforce our terms, conditions and policies for business
purposes, to comply with legal and regulatory requirements or in connection
with our contract.

To respond to legal requests and prevent harm. If we receive
a subpoena or other legal request, we may need to inspect the data we hold to
determine how to respond.

Fulfill and manage your orders. We may use your information
to fulfill and manage your orders, payments, returns, and exchanges made
through the Website.

Administer prize draws and competitions. We may use your
information to administer prize draws and competitions when you elect to
participate in our competitions.

To deliver and facilitate delivery of services to the user.
We may use your information to provide you with the requested service.

To respond to user inquiries/offer support to users. We may
use your information to respond to your inquiries and solve any potential
issues you might have with the use of our Services.

To send you marketing and promotional communications. We
and/or our third-party marketing partners may use the personal information you
send to us for our marketing purposes, if this is in accordance with your
marketing preferences. For example, when expressing an interest in obtaining
information about us or our Website, subscribing to marketing or otherwise
contacting us, we will collect personal information from you. You can opt-out
of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS”
below).

Deliver targeted advertising to you. We may use your
information to develop and display personalized content and advertising (and
work with third parties who do so) tailored to your interests and/or location
and to measure its effectiveness.

Delivering products in a timely manner.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

 

In Short:  We only
share information with your consent, to comply with laws, to provide you with
services, to protect your rights, or to fulfill business obligations.

 

We may process or share your data that we hold based on the
following legal basis:

 

Consent: We may process your data if you have given us
specific consent to use your personal information for a specific purpose.

Legitimate Interests: We may process your data when it is
reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a
contract with you, we may process your personal information to fulfill the
terms of our contract.

Legal Obligations: We may disclose your information where we
are legally required to do so in order to comply with applicable law,
governmental requests, a judicial proceeding, court order, or legal process,
such as in response to a court order or a subpoena (including in response to
public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe
it is necessary to investigate, prevent, or take action regarding potential
violations of our policies, suspected fraud, situations involving potential
threats to the safety of any person and illegal activities, or as evidence in
litigation in which we are involved.

More specifically, we may need to process your data or share
your personal information in the following situations:

 

Business Transfers. We may share or transfer your
information in connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of our business
to another company.

Vendors, Consultants and Other Third-Party Service
Providers. We may share your data with third-party vendors, service providers,
contractors or agents who perform services for us or on our behalf and require
access to such information to do that work. Examples include: payment processing,
data analysis, email delivery, hosting services, customer service and marketing
efforts. We may allow selected third parties to use tracking technology on the
Website, which will enable them to collect data on our behalf about how you
interact with our Website over time. This information may be used to, among
other things, analyze and track data, determine the popularity of certain
content, pages or features, and better understand online activity. Unless
described in this notice, we do not share, sell, rent or trade any of your
information with third parties for their promotional purposes.

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

 

In Short:  We only
share information with the following third parties.

 

We only share and disclose your information with the
following third parties. We have categorized each party so that you may be
easily understand the purpose of our data collection and processing practices.
If we have processed your data based on your consent and you wish to revoke
your consent, please contact us using the contact details provided in the
section below titled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”.

 

Invoice and Billing: Stripe

Web and Mobile Analytics: Google Analytics

Website Hosting: WordPress.com on HostGator.in

Social Analytics: Facebook Pixel

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

 

In Short:  We may use
cookies and other tracking technologies to collect and store your information.

 

We may use cookies and similar tracking technologies (like
web beacons and pixels) to access or store information. Specific information
about how we use such technologies and how you can refuse certain cookies is
set out in our Cookie Notice.

 

6. DO WE USE GOOGLE MAPS PLATFORM APIS?

 

In Short:  Yes, we use
Google Maps Platform APIs for the purpose of providing better service.

 

The purpose, intent, and scope of the Maps API embedded on
this website is limited to displaying our physical location to our users. This
Website uses Google Maps Platform APIs which are subject to Google’s Terms of
Service. You may find the Google Maps Platform Terms of Service here. To find
out more about Google’s Privacy Policy, please refer to this link.

 

7. HOW LONG DO WE KEEP YOUR INFORMATION?

 

In Short:  We keep
your information for as long as necessary to fulfill the purposes outlined in
this privacy notice unless otherwise required by law.

 

We will only keep your personal information for as long as
it is necessary for the purposes set out in this privacy notice, unless a
longer retention period is required or permitted by law (such as tax,
accounting or other legal requirements). No purpose in this notice will require
us keeping your personal information for longer than the period of time in
which users have an account with us.

 

When we have no ongoing legitimate business need to process
your personal information, we will either delete or anonymize such information,
or, if this is not possible (for example, because your personal information has
been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is possible.

 

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

 

In Short:  We aim to
protect your personal information through a system of organizational and
technical security measures.

 

We have implemented appropriate technical and organizational
security measures designed to protect the security of any personal information
we process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information
storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties
will not be able to defeat our security, and improperly collect, access, steal,
or modify your information. Although we will do our best to protect your personal
information, transmission of personal information to and from our Website is at
your own risk. You should only access the Website within a secure environment.

 

9. DO WE COLLECT INFORMATION FROM MINORS?

 

In Short:  We do not
knowingly collect data from or market to children under 18 years of age.

 

We do not knowingly solicit data from or market to children
under 18 years of age. By using the Website, you represent that you are at
least 18 or that you are the parent or guardian of such a minor and consent to
such minor dependent’s use of the Website. If we learn that personal
information from users less than 18 years of age has been collected, we will
deactivate the account and take reasonable measures to promptly delete such
data from our records. If you become aware of any data we may have collected
from children under age 18, please contact us at hello@ themedfa.com.

 

10. YOUR PRIVACY RIGHTS

 

In Short: You may review, change, or terminate your account
at any time.

 

Note that this Privacy Policy does not apply to residents
accessing the Site from outside India. As such, we don’t have special clauses
for residents of regions including European Economic Areas, Switzerland, and
California.

 

You can get in touch with us at hello@ themedfa.com for
account termination or data removal related queries. We guarantee you that
we’ll aid you completely in your request for personal data removal.

 

We use cookies and similar technologies to improve your
experience and to gather performance insights. Our use of cookies does not
pertain to (a) Storing your data, (b) Obtaining your data without your
permission, (c) Selling or disclosing your data to any third party.

 

We’re clean.

 

11. CONTROLS FOR DO-NOT-TRACK FEATURES

 

Most web browsers and some mobile operating systems and
mobile applications include a Do-Not-Track (“DNT”) feature or setting you can
activate to signal your privacy preference not to have data about your online
browsing activities monitored and collected. At this stage no uniform
technology standard for recognizing and implementing DNT signals has been
finalized. As such, we do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your choice not to be tracked online.
If a standard for online tracking is adopted that we must follow in the future,
we will inform you about that practice in a revised version of this privacy
notice.

 

12. WHAT TYPES OF INFORMATION DO WE COLLECT

 

We collect personal information such as name, contact
information, and payment or financial information to facilitate the delivery of
our products.

We do not collect personal identifiers such as IP addresses.
Any data collected that can be used as a personal identifier is solely
collected to facilitate product deliveries and returns.

Gender, Date of birth, Fingerprints, Voiceprints, Browsing
or search history, Online behavior, Interest data, Device location, Media,
Directory information, and Student records are additionally NOT COLLECTED.

We do not draw inferences from other personal information to
build consumer profiles. We do not monitor, record, or infer your preferences
or characteristics.

We may also collect other personal information outside of
these categories instances where you interact with us in-person, online, or by
phone or mail in the context of:

 

Receiving help through our customer support channels;

Participation in customer surveys or contests; and

Facilitation in the delivery of our Services and to respond
to your inquiries.

13. DO WE MAKE UPDATES TO THIS NOTICE?

 

In Short: Yes, we will update this notice as necessary to
stay compliant with relevant laws.

 

We may update this privacy notice from time to time. The
updated version will be indicated by an updated “Revised” date and the updated
version will be effective as soon as it is accessible. If we make material
changes to this privacy notice, we may notify you either by prominently posting
a notice of such changes or by directly sending you a notification. We
encourage you to review this privacy notice frequently to be informed of how we
are protecting your information.

 

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

 

If you have questions or comments about this notice, you may
email us at hello@themedfa.com