REFUND & RETURN POLICY

Thank you for your purchase.

Please refer to size guide before ordering. All sizes are given
there. Refunds or returns will not be entertained if there’s an issue of fit
arising out of the customer not reading the size guide before ordering the
product.

For example, if our size guide says 42″ chest and the product does
not have a 42″ chest, only then we will entertain a return, exchange, or
refund.

We’ll return, refund, or exchange any product for any type of
manufacturing defect, including name customized orders.

Orders with name customization cannot be returned, refunded, or
exchanged for any reason except for manufacturing defects.

Once an order is shipped (within 2-3 hours) there will be no
refund.

Please see below for more information on our return policy.

RETURNS

If there’s a manufacturing defect or if the garment’s size
measurements don’t match the size guide provided for the particular product on
our website, you can initiate a return.

For this, you need to click images of the measurement discrepancy
and mail them to us at support@themedfa.com. We’ll inspect and schedule a
pickup for return.

You can place a Return or Exchange request within 7 days from the
date of delivery for non-customized orders, however, we do not accept return or
exchange requests for embroidered (Customised) products. If the product is
used, washed or the tag is removed, it is not eligible for
refund or exchange.

Within 7 working days we’ll process your refund.

REFUNDS

After receiving your return and inspecting the condition of your
item, we will process your return or exchange. Please allow at
least seven (7) days from the receipt of your item to process
your return or exchange. We will notify you by email when your return
has been processed.

CANCELLATIONS

You can cancel your order if the product has not been processed.
An order is usually processed in 2-3 hours, after which we cannot cancel the
order. Again, in the case of a manufacturing defect, you can initiate a refund.

QUESTIONS

If you have any questions concerning our return policy, please
contact us at: support@themedfa.com

For exchange and return please reach out to us on support@themedfa.com or whatsapp us on +91 97730 95699 and we will get the package pick up from your location. Once we received your product & qc is passed we will send exchange product within 3 days. If its return your money will be refunded in 7 working days.